Case Study: Red to Green–Revitalizing Employee Engagement

A Dulye & Co. client faced a critical challenge—a struggling program with 10 out of 14 productivity metrics in the “code red” zone. Our initial Real-Time Measurement uncovered alarming issues: low morale, deep distrust, and communication silos that led to a culture of blame and fear.

Determined to turn the tide, company leadership set an ambitious one-year goal to reverse these trends. Using our real-time data, we conducted a root analysis, prioritized the issues and developed a corrective plan for an inclusive, team-driven approach.

Our comprehensive Action Team Plan focused on:

Skills Training: Building two-way communication capabilities, particularly for encouraging feedback and listening.
Open Dialogue: Encouraging candid discussions about challenges.
Bottom-Up Solutions: Embracing innovative ideas from every team member.
Breaking Down Silos: Connecting individual roles to overall program success.
Peer Recognition: Celebrating the power of supportive teamwork.
Progress Tracking: Implementing robust systems and visual tools to monitor improvement.

After one year, our strategies paid off. Prior “code red,” critical metrics turned green, and the program’s turnaround became a company best practice—proving Dulye & Co.’s disciplined Spectator-Free Workplace™ strategies can truly move the needle on employee engagement.

REAL CHANGE ACHIEVED!