2-Way Communications

CORE4 Expertise:

 

Outcomes: 
A key component of the plan was a unique just-in-time feedback process designed and managed by Dulye & Co. This program earned a 2010 Silver Quill Award of Excellence from the International Association of Business Communicators.

Cardinal Health is a $96-billion global health-care services company with two main business segments:  Medical and Pharmaceutical.  These segments were established in 2009, following the spin-off of the company’s medical technologies business.  At that time, the medical products manufacturing operations were combined with the medical distribution business to create the Medical Segment. 

A communication plan was designed that would launch with a segment-wide Town Hall meeting, to be followed by the “Strategy to Win” tour, where senior executives would visit all major locations, communicate the new strategy and structure in face-to-face forums, and provide two-way communication and feedback opportunities.  The company chose Dulye & Co. to partner with them to provide general consulting support and, more specifically, to develop and manage the measurement and feedback processes for this phase of the communication effort.

CORE4 Expertise:

 

Outcomes: 
The company turned to Dulye & Co. to design and implement a communication program that would engage managers and employees to be more informed and involved.

Tyco Healthcare, one of the world’s largest medical device manufacturers, required dramatic changes in the knowledge and actions of its workforce to meet heightened productivity and customer requirements. Employee morale had wilted sharply in the aftermath of high-profile criminal indictments of ex-CEO Dennis Kozlowski. A steady stream of front-page headlines about Kozlowski took similar toll on Tyco’s corporate name and brand reputation.

CORE4 Expertise:

 

Outcomes: 
Improved Communications to Reach Business Goals

Ingersoll-Rand hired Dulye & Co. to help introduce new internal communications vehicles and processes across all IR businesses in more than 100 facilities around the world.

Ingersoll-Rand hired Dulye & Co. to help introduce new internal communications vehicles and processes across all IR businesses in more than 100 facilities around the world.