Podcast: Go Big with Small Talk
As budgets yield to cost-cutting pressure, the conversation and opportunities for dialog between front-line employees and management are slowly vanishing from the workplace. In this week's podcast, Linda Dulye makes a strong case for how small talk can create efficiencies by using a recent client experience as clear evidence.
Running time: 10:30
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Linda can be reached at ldulye at dulye.com
Eric can be reached at ehansen at dulye.com