Lessons from Leaders
In the New York Times' Corner Office series of CEO interviews, we always glean an interesting insight or two that we like to share with clients and colleagues.
Over the past month, we've been collecting some of the quotes that resonate with us and want to share them with you.
Here are three of our favorites, including links to the full interviews:
I've always felt that you have to be transparent as a leader and that you have to be willing to take criticism openly. The worst thing you can do is have people with stuff on their minds that they won't tell you. I think that's the kiss of death as a leader. And if you're leading an organization, you want people's energy going into the competition, solving big problems; you don't want it going to what's bothering them inside. And people make assumptions — they see little pieces of data and they put something together and they come up with one and one equals six. They don't have the context. And nine times out of 10, if somebody asks you the question and you give them the context they say, "Oh, now I understand why you did what you did."
-- Dawn Lepore, CEO, Drugstore.com
I try to wake up in the morning, be connected, and have conversations with people. Don't be distracted, and the little nuances of life will show up, and you will hear things. I'm not immune. I have to do a lot of things, and I try to slow down sometimes. I try to be present so I can enjoy the richness and quality of interactions with people. Most people can't multitask without losing something in each of those tasks.
-- Michael Mathieu, CEO, YuMe
In terms of communication, I think that I do my best to try to step away from my own belief system and my own priorities, which are the priorities of a 41-year-old man who's married and has a young daughter. Instead, I try to evaluate decisions based on what the 25- to-32-year-olds in our office are trying to get out of their career, what they want in a workplace.
-- Bill Carter, CEO, Fuse
For more insights on 2-way communications, read the latest issue of our newsletter, Spectator-Free Workplace.