Grappling the Grapevine

Linda Dulye's picture
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Where there’s an organization, there’s a grapevine.  It’s only human nature for people to discuss, speculate, debate – and, yes, gossip.  It can’t be eliminated, but there certainly are things that you can do to tame it. 

Next to making wine, here are some things that you can do to prune it back.

  • Elevate listening as a priority
  • Encourage diverse thinking and expression
  • Establish a variety of channels—both formal and informal—for real-time feedback
  • Verbally acknowledge feedback—both good and bad comments
  • Circle back with answers to questions
  • Activate ideas that lead to a better way
  • Express appreciation for tough questions and constructive feedback

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