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The Responsibility of Leaders to Tell the Truth

No one likes being lied to. It’s deceitful and disrespectful, especially when it happens on the job. But, the truth is…lying in the workplace happens.

I’ve seen it over and over again with big and small companies—and, increasingly, during challenging times. In the face of bad news, there is a tendency for leaders to soften the blow by not fully disclosing how tough business really is, how sales have dropped or how customer complaints have climbed.

Are You a Part of Your Workplace—or Apart From It?


These days it’s pretty easy to zone out at work with all the technology right at our fingertips. Earbuds have become mainstay office wear—transporting workers to their own world without leaving their cubicles.

A frustrated colleague of mine said her co-workers not only wear headphones all day, but also use instant messaging for information exchanges with co-workers sitting just a few feet away.

Cones of silence have stunted real conversations.

Commenting about this phenomenon in a recent Harvard Business Review article, "Workers, Take Off Your Headphones," author Anne Kreamer noted, “If an employee is glued to her desk with headphones on, immersed in music and G-chatting with her best buddy, she is missing the opportunity to create relationships with people on the job.”

Don’t get me wrong. I believe in the power of technology. But I believe even more in the power of direct conversations to fuel relationships and results in the workplace.

Last week in a commencement address at Boston University, Google CEO Eric Schmidt advised graduates to unplug for one hour a day. “Engage with the world around you… feel… and taste… and smell… and hug what’s there, right in front of you – not what’s a click away,” he said.

If you know more about the playlist on your favorite Pandora station than the to-do-list for your work team’s latest project, then you’ve got a problem and need to recalculate. Here are some tips to help you unplug from technology and tune in to your team:"

Assess yourself. How cemented are your earbuds to your ears or your keyboard to your fingertips? Always? Most of the time? Some of the time?  Rarely? What’s your plugged-in rating? Assess your work practices and calculate the time you really spend “plugged-in” to you own private island. If you’re treading in the high-use zone, breaking free will be a tougher task than if you are an occasional user. Get started on your assessment with this quick poll.

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How to Make Yourself Memorable in a Distracted Workplace

This time of the year, the media is on overflow with advice columns for college grads about standing out from the pack during job searches and interviews. And for good reason, an estimated 1.7 million U.S. college graduates are readying to enter the job market.

That’s even more competition for getting attention in a workplace that is increasingly distracted. Standing out and being memorable is far from a requirement for tassel-turners. It’s the challenge-du-jour for seasoned workers, regardless of level or industry.

Being memorable makes things happen—for you and your workplace. People who captivate others’ attention and keep them thinking about them create a connection. That connection leads to dividends—a phone message from a traveling colleague that gets promptly returned, for example. An accepted lunch invitation from a busy client, or full participation at a team meeting that you are leading.

Nobody wants to be forgotten. But it takes work to register positively on others’ radar screens. Here are seven tips to help make you simply unforgettable:

No. 1: Have a face. If you can’t be there face-to-face for an interview, use virtual and social media to convey who YOU are through a photograph, Skype or LinkedIn entry. We live in a very visual world. Seeing someone helps create a memory and a lasting impression.

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Get Rid of Stale Survey Data With Instant Insight ™



What’s keeping your workforce from giving their best?

You  can’t afford to wait 12 months for an employee survey to tell you. Rapidly  gauge the attitude and actions of your organization with Dulye & Co.'s Instant  Insight™.

This unique measurement program goes beyond any survey  software by delivering hard results, simple analysis and actionable approaches  for improving performance lags.  No  lost time on cumbersome analytics, demographic sorts and statistical reviews.

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Engage Employees to Give Their Best

Employee engagement looms large as a challenge facing all organizations, big or small. For the past two years, “keeping employees engaged” was rated as the most significant workplace challenge by nearly 800 global business leaders in a major industry study.

Now, as the job market and economy rebound, concerns are growing not only about engaging employees to give their best, but retaining those employees that you spent time engaging. So, with all of this in mind, I lead a webinar this week on “How to Engage Employees to Give Their Best,” – and it really struck a nerve.
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Engage Employees to Give Their Best

Thank you to everyone who attended the Engage Employees to Give Their Best webinar!

We would like to provide you with a complimentary consulting session on creating a Specator-Free Workplace where employees will go above and beyond. If you are interested in the complimentary session, or have any questions about the topics covered in the webinar, please contact Roger Gibboni at / 845-987-7744.

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Don’t Go Down Like the Titanic in Your Next Job Interview



Over the last few years, many have compared the U.S. economy to the Titanic – headed straight for an iceberg – and ultimately disaster. But despite all of the ups and downs, business leaders remain optimistic about the economic prospects in the year ahead.
In a new survey by Chase Commercial Banking, more than half of the senior financial decision makers polled at 1,000 U.S. companies said they plan to hire more workers.
Great news for current or soon-to-be job hunters. But are you ready for the big interview?
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The Cost of Missed Opportunities

As an avid Syracuse University athletics fan, I’m still smarting over the loss of our men’s basketball team in the NCAA Elite 8 tournament. There were many missed opportunities in rebounding and shooting that snarled players’ performance.  In the end, those missed opportunities cost the team a big game.

That’s not strictly a sports story. Missed opportunities play havoc as well in business. Indecision, or, not taking the opportunity to make a decision, has its own costs – and those costs sometimes exceed that of an even bad decision.
As consultants, clients often come to us to help them make a decision. They invest time and money in our services. We collect data, make recommendations and create action plans.  Sometimes, despite the investment of time, money, and compelling research, a client elects to do nothing. Among their reasons: “It’s not the right time because we’ve got so much on our plates,” they tell us. “Let’s wait until after the executives’ offsite meeting,” they say. The bottom line: It’s a missed opportunity. And there’s always a cost to the organization.
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How to Use March Madness for Small Talk With Employees


March Madness is here and has taken hold of workplaces, large and small. It’s a rarity to find an office associate – whether on the loading dock or rug row – who’s not pulling up online scores and checking over their brackets. Even the Oval Office has a March Madness pool.
Most likely you’ve heard of the productivity stranglehold of this hoops hoopla. One major study estimates this year’s NCAA Men’s Basketball Tournament will result in 8.4 million hours of lost productivity among U.S. workers.
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Oscar-Winning Film, The Artist, Inspires Us to Really Listen

At 100 minutes, the Oscar-winning Best Picture, The Artist, may be the ultimate practice session for improving your listening skills. I’m sure you’ve heard by now that it’s a silent movie – an extraordinary resource for training to listen with your eyes and zoning in on non-verbal cues.
Watching this brilliant black and white film requires fixed focus on the actors – their facial expressions, hand gestures and body movements – to fully comprehend the storyline.
And the same applies when it comes to communication at the office.