Linda Dulye's picture

Shoot Straight When Giving Feedback

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Feedback is a two-way street. Leaders have to be open to receiving it and employees have to feel comfortable to offer it. What's more, leaders have to understand the most effective methods for delivering feedback to employees. 

Linda Dulye's picture

Finish Strong: Craft Your Fourth-Quarter Strategy

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Effective teams and organizations use a closed-loop approach to ensure that each objective, project or event is reviewed to track progress or the final outcome. 

The end of the year is an ideal time to close your open loops and zero-in on the projects that need wrapping up. 

In your next team meeting, ask these questions to get a better understanding of where the group can make an impact and deliver value:

Linda Dulye's picture

To Text or Not to Text: Indeed, That is the Question

Do you send text messages?

If you’re among the vast majority of Americans who own a cell phone, the answer is probably yes.You’re likely to text here and there—on the job and off.
 
But if you’re between the ages of 18 and 24 years old – the answer is definitely yes. Young adults and first-job professionals send and receive more text messages than ever before. A survey released this week by The Pew Research Center found this age group averages 110 texts per day. That means they text more than 3,200 times per month!
 
Clearly texting is a media to reckon with. Its popularity will only grow (witness the texting behavior of a 14-year-old). Yet similar to the introduction of email decades ago and the telephone (a long time ago), texting is creeping into the workplace without guidelines and protocol. The result is often costly miscommunication that can shave away morale and productivity.
 
So I ask the question – to text or not to text? Here are five scenarios for you to answer:
 
Linda Dulye's picture

Tackling Two Monumental Challenges: Engagement and Meetings

It seems the nation’s top human resource executives are having a hard time getting a good night’s sleep – and for good reason.

In a new survey of nearly 800 Human Resources executives, 74% said their job stress level has skyrocketed in the past 18 months due to several key concerns including retaining top talent, developing leaders and controlling health care costs.

 

But above all else, keeping employees engaged and productive was rated the biggest workplace challenge by those surveyed.  That’s a repeat performance, as 2010 survey results had engagement in the top spot as well. The survey, titled “What’s Keeping HR Leaders Up at Night,” is conducted by Human Resources Executive, a leading publication in the HR arena.

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Remembering 9/11: How Will Your Organization Recognize the Anniversary?

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The 10-year anniversary of the Sept. 11, 2001 attacks is already fresh on the minds of Americans and citizens around the world. 

For businesses, Sept. 11 falling on a Sunday has created challenges in how they can mark the anniversary. What’s the most appropriate way for your business to acknowledge 9/11? 

We suggest asking employees for feedback on how they think the organization should commemorate 9/11. 

Linda Dulye's picture

Communicating a Leader’s Departure

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When Apple last week announced that Steve Jobs was stepping down as CEO, the company’s transition plan took effect and COO Tim Cook took the reins of perhaps the world’s most innovative enterprise.

The following morning Cook sent an email to Apple employees with his view of the organization, his new role leading it, and what the future looks like. In our view, Cook’s message was pitch perfect in strategy and tone, and it’s a model that any new leader – whether CEO or manager – could use.

Linda Dulye's picture

Staying Connected with Summer Interns When School Bell Rings

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When September rolls around, school is back in session and that can be a Godsend to parents. Though for many leaders, the end of summer can mean the departure of an intern.

If your department worked with an intern this summer, back-to-school shouldn’t mean cutting the lines of communication on someone you devoted time and resources to for three months.

By staying in touch during the school year, managers can keep interns looped in on organizational news and provide insight on current trends and events in your industry.

Linda Dulye's picture

The Steep Price of a Hostile Workplace

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We couldn’t help but be amused by a Chicago Tribune editorial titled “Beware the jerks at work.” With that headline, how could we resist? 

The piece was based on 20 years of research published by Tel Aviv University. The gist? Those that died tended to be workers who reported lower levels of peer support on the job.

 

Linda Dulye's picture

Browsing the Web at Work Isn’t So Bad After All

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When organizations began allowing Internet access for employees it struck fear in the hearts of leaders everywhere. "They'll surf the Web all day! Nothing will get done!," they cried. For a time that was probably true.
 
But research by Don J. Q. Chen and Vivien K. G. Lim of the National University of Singapore indicates that noodling around the Web provides a helpful break for employees and can even enhance their productivity.

 

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Nice Guys Finish Last? Yep. And Rude People Earn More

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We've highlighted how toxic coworkers can drag team members down, but did you know that the more disagreeable ones likely make more money – especially if they're men?

Research presented last month at the annual meeting of the Academy of Management in San Antonio put the spotlight on how agreeable people are at the office.