She became the first female coach in the National Football League—receiving an offer from the Arizona Cardinals.
Experience and knowledge of the game earned Welter--who holds a PhD in psychology and multiple championship titles from 14 years of play in the Women’s Football Alliance--her career advancement. But as a newcomer to the Cardinals’ organization, Welter faces the challenge of quickly integrating.
Riding my bike this morning, I passed a bus stop where commuters were in cue, lined up single file and waiting. What instantly struck me was that all ten people were doing the exact same thing. Their heads were down, and their eyes and fingers were affixed to their cellphones. Complete silence. No one was talking with anyone inches away.
That's sound advice for countless companies with leaders who genuinely aren't interested in associates' comments or really don't know how to hear them. Asking for feedback without ready and able leaders is a surefire way to destroy trust, morale and relationships.
Before you conduct another engagement survey or focus session to canvass employees' input, spend time preparing leaders to comfortably and confidently receive direct feedback—the bad and the good—and respond.
Dulye & Co. has trained thousands of executives, managers and supervisors in two-way communication techniques that:
relate important information
promote shared learning
build personal confidence.
Our newest program—Communication Essentials for New Managers—is specifically tailored to help aspiring and first-time managers effectively connect with direct reports and motivate them to high performance.
Our in-person workshops and web-based seminars feature reality-based exercises that sharpen critical communication skills and practical tools that instantly transfer to the workplace. And we track progress and accountability to sustain every manager’s development.
Find out more about our Spectator-Free Workplace™ Training Programs from Bev Pierce at Dulye & Co., firstname.lastname@example.org or 708-788-6204. .
Regardless of size, no company can afford spectator employees. Yet, they are out there in full force—especially in federal government offices.
Earlier this week, the annual "Best Places to Work" study by the Partnership for Public Service, revealed that federal employees' satisfaction and commitment are at their lowest point ever since 2003. The government-wide employee engagement score is 57 out of 100, based on survey data from workers at nearly 400 agencies. Max Stier, the president and chief executive of the Partnership for Public Service blames the erosion on "a failure of leadership."
By Linda Dulye, president & founder, Dulye & Co. December 17, 2013
What’s the best gift for your top talent?
No, it’s not a hefty gift card or Super Bowl tickets.
The gift of a challenge goes farther than anything you can tie with a bow. A new, on-the-job opportunity, that stretches the thinking and actions of a staff member, sends a clear message from you of trust, confidence and true caring.