*Communication

AOL's Armstrong: Boss or Workplace Bully?

It didn’t quite seem possible, but, there it was, within a matter of mind-numbing seconds, AOL Chairman and CEO Tim Armstrong went from chief rally man to insufferable bully.

Caught on tape on Monday while speaking to 1,000 AOL employees, Armstrong verbally admonished one of the staffers for photographing the company meeting—and then, fired him on the spot.

 “Abel, put that camera down right now,” ordered Armstrong. Followed instantly by, “Abel. You’re fired!  Out!”

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3 Ways to Connect Like the Pope

Crowds in excess of three million swarmed Brazil’s Copacabana Beach last Sunday for a glimpse of Pope Francis.

But many experienced more than a fleeting peek of the pontiff.

There was a bonafide connection between the spiritual leader and the spectators that transformed a jam- packed event into a powerful experience.

Although I didn’t make it to Rio, I recently attended a major national convention where—amidst the expansive venue and more than 4,300 attendees—I too felt a connection!  While many factors clicked to create the zeal factor, three lead the charge, converting the grand-scale General Assembly of YMCAs into an exhilarating personal experience.

Practice these tactics and, like the Pope, you too can break through any crowd and connect.

 

6 Employee-First-Day Tips for the Boss

For all practical purposes, your first day on a job should be an energizing experience.

But for many, it’s anything but remarkable. More like forgettable—thanks largely to some fundamentals that go astray.

With a crop of new grads and veteran job transfers ready to report for that first day at work, now is the time to ensure that your onboarding practices keep your new hire motivated and feeling excited about working for you.

These six tips can help you succeed.

Applying for a Job? 5 Follow-up Tips That Can Net Success

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Call it being proactive. Or persistent. Effective follow up is an essential part of the professional development experience—especially when it comes to the job-search process. 

Take for example, Paul, a rising manager entering his second year at a major financial company, who turned a rejected resume into a new job offer through perseverance. Paul applied online for a new position at his company after a conversation and recommendation by the hiring manager. Within a few weeks, he received an email from a Human Resources representative (whom he did not know) indicating that his application had been rejected.

Rather than accepting the denial, Paul went into action and launched follow-up techniques that were so effective that four weeks later, he was offered the exact job that initially he was initially turned down for.

Here are five follow-up tips that can help give job candidates an extra edge on the job hunt.

5 Success Tips for Bosses Hiring New Grads

With college commencements fast approaching, there’s an abundance of advice articles for new grads entering the workforce.

But what about the hiring manager? After all, it is a two-way street for that working relationship to actually work, well!

What do new grads most want in a workplace and a boss? Here are five success tips for making that perfect connection based on poll data from 2013 graduates of the Dulye Leadership Experience (DLE), a professional development / leadership program for college juniors and seniors that I’ve established with my alma mater, Syracuse University.

 

6 Tips for Communicating With Your Team When Crisis Strikes

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With Boston’s bombings, West, Texas' explosion and poison letters on Capitol Hill, our world has been rocked hard this week.

Indeed, a crisis can strike anytime, anyplace—and with it, communication demands skyrocket.

Here are 6 tips to help you communicate during the worst of times.

Motivate Your Team Like a Final Four Coach

As a fiercly proud Syracuse University alumna, I am on Cloud 9 these days. Our men’s basketball team has applied the full Orange Crush mode to earn a slot in the NCAA Final Four Tournament this weekend in Atlanta.

Toppling the competition is the dream of sports teams — and companies — alike. Success hinges on many factors: individual talent, equipment and work practices, to name a few.

Paramount, however, is teamwork — the harmonious blending of personalities, experience and expertise into a collective, indominable force locked in focus on a common, shared goal.

In college basketball, head coaches are the leaders who own that job. In the workplace, it’s the responsibility of managers.

What is the recipe for coaching success that has catapulted my alma mater, along with Michigan, Louisville and Witchita State, into trophy contention?

 

5 Things to Consider From Yahoo!'s Marissa Mayer Memo

Enough with the debate over Yahoo!’s virtual work ban.

Quite frankly, any leader who sounds off about the need for more and BETTER communication and collaboration ranks top in my mind. Most leader agendas are void of either topic for regular review and discussion.

Yahoo! CEO Marissa Mayer took inventory of her company’s culture and work practices – and decided that change was needed. Big change. Guided by metrics and hard data, Mayer called for a new way of working.

You Don’t Have to Be a Grammy-Winning Artist to Have Rhythm

What do the winners of last night’s Grammy Awards and managers in the workplace have in common?  They have a steady beat that gets – and keeps – the attention of others. The best managers have a steady beat in their communication and connections with employees and customers.
 
Here are four practices that will contribute to chart-topping performance—but only if they are part of a manager’s regular rhythm on the job. 

Don’t Let the Fiscal Cliff Silence Your Shop

Is the uncertainty of the fiscal cliff shutting down communication at your business? It’s highly likely since question marks prevail on the topic.

Fiscal cliff banter dominates every media outlet 24/7. And it’s more than likely that your employees are hearing the banter and the speculation, and wondering, what does that mean for me and my company?

Questions and apprehensions can easily choke end-of-the-year productivity more than any holiday party.

After all, as Maslow noted in his Hierarchy of Needs it’s about me first, then about everything else.

So how can you keep your team focused and prevent the cliff from putting your team in a tailspin?